All orders are currently processed within 3-5 business days from order receipt. Please refer to the below shipping guidelines outlined by our shipping courier.

Australia Post - Standard shipping: 2 - 8 business days

Australia Post - Express shipping: 1 - 4 business days

INTERNATIONAL: We currently offer local shipping within Australia, Europe and UK with local returns available. For all other countries: Please allow 6-30 business days Unfortunately shipping is out of our control and we cannot be held accountable for any delays in shipping times. Duty, customs tariffs and local sales taxes are set by the destination country. Payment of any applicable duties and taxes is required before your order will be released from customs and recipients are liable for all import duties, customs and local sales taxes levied by the destination country.

Sueur Swim currently ships to AUstralia, NZ, USA, Europe & UK. International shipping costs are charged per your countries destination and will be shown on the order confirmation page, prior to placing your order.

Yes, we offer free standard shipping for all orders within Australia and UK. We offer free shipping above €120 for all of Europe. As we grow we hope to offer complimentary international shipping but currently for international orders the cost will be shown prior to checkout, we encourage you to refer back here for future updates.

We accept returns on full-priced items purchased from sueurswim.com for a refund or exchange that are in resellable condition, within 14 days after delivery receipt. This means that items are unworn, undamaged, odour-free and stain-free with original tags attached and hygiene labels intact. Sale periods using a discount code greater than 15% are considered final sale and are not eligible for refund, but can be exchanged for store credit or an item of equal value. (This does not apply to our welcome 10% off, it is only for sale periods using a discount code greater than 15%) Return shipping is at customer's expense. We highly recommend shipping your parcel back via trackable mail as we are not liable for returns lost in transit.

To get started on your return please contact our Customer Care team at info@sueurswim.com

Due to the delicate nature of some of our pieces you will notice a sticker sealing our chain tops, this explains you must take a video when opening your product to ensure care has been taken to be eligible for refund. We take extreme care when packaging our products but sometimes a faulty item may slip through, if this happens, please reach out to our friendly customer service team and we will rapidly organise an exchange for you.

Once your items are inspected by the returns team, you'll receive your refund notification via email within 5-7 business days from parcel delivery receipt. Please note, every bank varies and refunds could take between 5-10 business days from the date the refund was processed.

Items marked as final sale, including items that have been discounted for fault.

Items that have been worn, washed or are soiled/stained.